Privacy Policy

A legal disclaimer

Bellucci Welding & Fabrication is committed to protecting the privacy and confidentiality of the personal information entrusted to us. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our customers, suppliers, and other individuals in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws.

By providing us with your personal information, you consent to the collection, use, and disclosure of that information as described in this policy.

Bellucci is responsible for all personal information under our control. We have designated a Privacy Officer to ensure compliance with this policy and privacy legislation.

Information we collect

We collect only the personal information that is necessary for our business purposes. This may include:

Contact Information: Name, address, email address, and phone number.
Payment Information: For processing payments for services rendered.
Professional Information: Company name, job title, and other business-related details.
Project Details: Information related to specific welding or fabrication projects.
Website Data: Technical information such as IP addresses, browsing behavior, and cookies for website functionality and analytics, should your company have a website.

How we collect your information

We collect personal information through fair and lawful means, such as:

Directly from you: When you contact us by phone, email, or in person to request a quote or service.
Through our website: If you use an online contact form, request a quote, or sign up for a newsletter.
From third parties: Such as payment processors or suppliers, as necessary for business operations.

How we use your information

We use your personal information for the following identified purposes:

To provide our services: To fulfill our contractual obligations for welding and fabrication projects.
To process payments: For invoicing and processing financial transactions.
For communication: To respond to inquiries, provide quotes, and communicate about projects.
To maintain business records: For administrative, accounting, and security purposes.
For marketing: With your consent, we may send you information about our services.

Disclosure of information

We will not disclose your personal information to third parties without your consent, except in the following circumstances:

Third-party service providers: We may share information with trusted third parties who provide services on our behalf, such as payment processors or IT support. These parties are bound by strict confidentiality agreements.
Legal requirements: We may disclose your information if required by law or a court order.
Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as a business asset.

Consent

Your consent is required for the collection, use, and disclosure of your personal information. Depending on the sensitivity of the information, your consent may be express or implied. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting our Privacy Officer.

Security and safeguards

We protect your personal information with safeguards appropriate to the sensitivity of the information. This includes physical, organizational, and technological measures to prevent loss, theft, and unauthorized access.

Retention of information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the information is no longer needed, it will be securely destroyed or anonymized.

Accessing and correcting your information

You have the right to request access to your personal information held by [Your Company Name]. You can also request that we correct any inaccuracies. All requests must be submitted in writing to our Privacy Officer.

Challenging compliance

If you have a complaint or believe we have not complied with this Privacy Policy, you may challenge our compliance by contacting our Privacy Officer. We have procedures in place to investigate all complaints and will take appropriate measures to resolve the issue. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Changes to this policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The most recent version will always be available on our website [if applicable] with the effective date clearly stated.